1 Introduction
Welcome to bd345 com. This Privacy Policy explains how bd345 com collects, uses, stores, and protects your personal information. By using our website and services, you consent to this Privacy Policy.
Bd345 com has created this policy with Bangladeshi users in mind. We believe every member's privacy is a fundamental right. That's why we want to tell you with complete transparency exactly what we do and don't do with your information.
This Privacy Policy applies to all services of bd345 com. Any changes to the policy will be updated on this page and members will be notified.
2 What Information We Collect
Bd345 com collects only necessary information. No unnecessary or excessive information is requested. Generally, the following types of information are collected:
Information Provided Directly
- Name, date of birth & gender — during account registration
- Mobile number and email address — for communication
- National ID or passport details — for identity verification (KYC)
- Payment information — Mobile Pay, Nagad or Rocket number
- Address information — for verification purposes
Automatically collected information
- IP address and device type
- Browser information and operating system
- When entering the website, which pages were viewed and for how long
- Referral source (how you arrived at the site)
- Login History & Session Information
Transaction Information
- Deposit & Withdrawal History
- Betting History & Amount
- Bonus and promotion usage records
| Types of Information | Purpose of Collection | Legal Basis |
|---|---|---|
| Identity Information | Account creation and KYC verification | Contractual Obligations |
| Contact Information | Support and notifications | Legitimate Interest |
| Payment information | Transaction processing | Contractual Obligations |
| Browsing Information | Security and service improvement | Legitimate Interest |
| Betting History | Responsible Gaming Monitoring | Legal obligations |
3 How we use information
Bd345 com uses your information only for specific and lawful purposes. We never use your data for unnecessary activities. The main purposes are listed below:
- Service delivery: To manage your account, process deposits and withdrawals, and ensure betting facilities.
- Identity Verification: To prevent fraud and complete KYC process in compliance with legal regulations.
- Customer service: To resolve your questions, complaints, and issues.
- Security Confirmation: Detect suspicious activity and keep accounts secure.
- Responsible Gaming: Monitor betting behaviour to help members at risk.
- Notifications & Promotions: Send relevant offers and updates with your consent.
- Service Improvement: Analyzing information to improve user experience.
- Legal Compliance: Compliance with applicable laws and regulatory guidelines.
Bd345 com never uses your information for unauthorized marketing. You can unsubscribe at any time if you wish to stop receiving promotional messages.
4 Information Sharing & Disclosure
Bd345 com never sells your personal information. However, information may be shared in the following limited circumstances:
Authorized Sharing
- Payment Partners: Limited information is shared with Mobile Pay, Nagad & Rocket for transaction processing.
- Security Service Providers: With trusted partners operating fraud detection software.
- Legal authorities: Upon court order or lawful request from government regulatory authorities.
- Responsible Gaming Organizations: To protect members where applicable.
What We Never Do
- Selling information to advertisers.
- Sharing information with competitors.
- Using information for third-party marketing without your consent.
- Using information for any purpose that goes against members' interests.
5 Cookie Policy
Bd345 com website uses cookies to give you a better experience. Cookies are small data files stored on your device. We use the following types of cookies:
- Essential Cookies: Essential for site operation. Used to maintain login sessions and ensure security.
- Functional Cookies: To remember your preferences and settings, such as language selection.
- Analytics Cookies: To understand which parts of the site are used most — this information helps improve services.
You can block or delete cookies anytime through your browser settings. However, some site features may not work properly.
6 Data Retention Period
Bd345 com does not retain your information longer than necessary. As a general rule:
- All information is retained while the account remains active.
- After account closure, transaction and identity information may be retained for up to 5 years maximum for legal requirements.
- Inactive account information is automatically deleted after 3 years.
- Betting history is retained for responsible gaming monitoring and legal compliance.
7 Your Rights
As a bd345 com member, you have certain important rights over your personal information:
Right to access information
You can request to know what information bd345 com holds about you. Submit a request to our support team and details will be provided within 30 working days.
Right to Rectification
If any stored information is incorrect or outdated, you can request a correction. bd345 com will update it as quickly as possible.
Right to deletion
You may request deletion of your information unless legally required to retain it. This may be limited for active accounts.
Right to object to processing
You can opt out at any time if you wish to stop receiving marketing communications. This request will be actioned immediately.
To exercise any of your data-related rights, please email us: support@bd345com.net — We aim to respond within 72 hours.
8 Security Measures
Bd345 com uses industry-leading security measures to protect your information. Our security framework includes:
- 256-bit SSL encryption: All data transmissions are conducted through encrypted channels.
- Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
- Regular security audits: Regular audits by third-party security experts.
- Limited Access Control: Only authorized personnel can view necessary information.
- Real-time Monitoring: 24/7 automated systems active to detect suspicious activity.
- Data Backup: Regular encrypted backups stored on secure servers.
However, remember that 100% security on the internet cannot be guaranteed. Therefore, keeping your own account password secure is equally important.
9 Minor Protection
Bd345 com is strictly not for anyone under 18 years of age. We do not knowingly collect personal information from minors. Age is verified during registration and if any member is proven to be underage, their account will be immediately suspended.
If you believe a minor has created an account on bd345 com, please inform our support team. We will take immediate action.
10 Policy Changes
Bd345 com may update this Privacy Policy from time to time. In case of changes:
- The new policy will be published on this page and the "Last Updated" date will be changed.
- Members will be notified via email or SMS in case of significant changes.
- Continued use of the site after changes will be deemed as consent to the new policy.
Therefore, we recommend checking this page regularly.
11 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: support@bd345com.net
- Website: bd345com.net
- Support hours: 7 days a week, 24 hours
We promise that bd345 com will always give the highest priority to your privacy. Your trust is our greatest asset.